Hosted Microsoft CRM — Helping you serve your customers.

Customer Relationship Management (CRM) helps you to understand, anticipate, and respond to your customers' needs in a consistent way, across your organization. From prospecting to long-term client relationships, CRM provides valuable data and insight to serve customer needs.

CRM Hosting

We support several leading CRM applications that provide enterprise level, web-based access that allows you to:

• Manage and develop customer relationships
• Automate common sales tasks and campaigns
• Perform advanced marketing procedures
• Automate services and help desk tasks
• Gain insight into customer traits and characteristics

CRM 3.0 Consulting Services

Our CRM Consulting Services include everything you need for an efficient and productive CRM implementation. Our services include:

• CRM client installation and configuration
• ORBIT-specific CRM documentation
• User account set up and administration
• Data migration
• CRM customization
• Training

Our consulting services ensure that your team is taking full advantage of your CRM solution.