Assistant – Personal support 24 hours, 7 days a week.

Expect a local dedicated technical resource for your account, a local 24/7 help desk where one single person sees your issue through, onsite support, top-shelf training, and more.

User Assistance

User Assistance is a single point of contact for anyone in your office. Whether you contact us via telephone, voicemail, email, or intranet, the person who receives the request on our end is responsible for seeing it through to your satisfaction. One person to deal with. One number to call.

Advanced Technical Assistance

Advanced Technical Assistance is available for all types of users, but is most beneficial to those familiar with IT. Advanced assistance includes problem trending and root cause analysis, integrated engineering support, and premium vendor support.

Education and Training

We believe that proper education and training is the best way to get the most out of your IT system. ORBIT Systems provides everything from cheat sheets for end user applications to customized training courses based on your own unique applications. Training can take place at your office or ours.