ORBIT Systems is One of the Business Journal's "Great Places to Work 2004"
ORBIT employees share a passion for customer service
EAGAN, MN, August 28, 2004—ORBIT Systems, Inc., provider of managed computer environments for small and mid-size companies in the Twin Cities, was selected by The Business Journal as one of the "Great Places to Work 2004". ORBIT was one of 23 companies in the Twin Cities to receive the honor for creating a high quality work environment.
To compile this year's list of "Great Places to Work", The Business Journal staff looked primarily to employee attitudes. ORBIT scored very strongly on that measure, ranking higher than the average "Great Places" honoree.
Scott Jonell, Manager of Account Services, isn't surprised by the results because ORBIT looks for people with positive attitudes, strong people skills and a passion for customer service. "We've built a team of true service professionals who love the feeling of satisfaction that comes from making a difference for our customers," says Jonell.
ORBIT employees also like the freedom to work from home. ORBIT equips its support staff with a virtual office complete with a laptop, high-speed Internet access, a managed firewall and a Cisco IP (Internet Protocol) phone that provides home-based employees the full functionality of the corporate phone system.
Steve McFarland, ORBIT's President, adds that customers are better served by home-based employees. "We have support staff located in virtually every region of the Twin Cities, so we can reach a customer's site quickly. More importantly, our technicians can proactively visit customers to learn more about their businesses and build stronger relationships".
About ORBIT Systems
ORBIT Systems, Inc. ("ORBIT") provides managed Information Technology services to companies that want to take IT for granted. The typical ORBIT client is a small to mid-size company headquartered in the Seven County Metro area that has outgrown its ability to provide reliable systems that meet its needs. ORBIT proactively monitors, manages, and supports complete computer environments 24 x 7, enabling clients to exploit the business benefits of technology. For more information regarding ORBIT Systems, please call the company at 651-767-3322; or visit their Web site at www.orbits.net.